| Q1: | Are all the cabinets made of solid wood? |
| Ans: | Yes, all our cabinets are made of solid maple wood door and frames with plywood constructed box. No compressed woods or particle boards are used. |
| Q2: | How will the cabinets be shipped |
| Ans: |
Cabinets will be shipped un-assembled and/or assembled in boxes, on pallet(s) and wrapped with stretched wraps. Please refer to our Shipping & Delivery page for more details. |
| Q3: | What wood material is/are used for J&K Cabinetry? |
| Ans: | Solid maple wood is the main wood specie we use for cabinet door, frames, molding decoration parts, and drawers. And plywood is used for cabinet construction. |
| Q4: | Why should I buy from J&K Cabinetry? |
| Ans: |
J&K Cabinetry provides our customers with superior quality and service for their kitchens and bathrooms . As one of the largest distributors of cabinetry in the United States, J&K group has over 10 years of excellence quality word-of-mouth in the industry. And now, your ideal kitchen cabinets and bathroom vanities are available at a great discounted price. Thanks to our extensive distribution network, J&K provides a quick lead-time. You can now enjoy the saving of storage overheads, which in turns improve not only your efficiency and satisfaction, but also satisfaction of your customers. When you are purchasing through J&K, you can feel comfortable and knowing your are dealing with industry professionals, with the experience of getting your job done right. |
| Q5: | How much does shipping cost? |
| Ans: |
Your shipping price is based on your order and location. For your convenience, simply select the cabinets and accessories you are interested in purchasing and enter your delivery address information, and J&K will take care for the rest.
You can also pick-up by your own truck to save the shipping cost. |
| Q6: | What is your return policy? |
| Ans: | Our return policy is variable depending on the specific product ordered on our website, please see return policy for each of the product types below: RTA Kitchen & Bathroom Cabinets - RTA cabinets may be returned within 14 days of receipt. You will be responsible for a 25% restocking fee and the shipping cost to send back to the manufacturer. The item must be in good condition, and shipped back in the original packaging. To process a claim, email support@jk-cabinetry.com your confirmation number, reason for return, and specific SKU of the item you'd like to return. We'll then provide you with a Return Authorization number and shipping details. In order for you to receive credit, you must receive a Return Authorization number from us prior to shipping out the return. Once the returned item is received by the manufacturer, they will inspect it for damages. Please allow up to 7 days of receipt for the manufacturer to inspect the returned item(s) If everything is in tact, we will then issue the credit to your account minus the 25% restocking fee. Please also note original shipping costs will not be refunded. Assembled Kitchen & Bathroom Cabinets - Assembled Kitchen and & Bathroom cabinets can not be returned for any reason due to our manufacturer's policies. For that reason, it is important to check all measurements prior to ordering to ensure you are ordering the correct pieces. If an assembled item is damaged, it will be replaced for the same item only, please see our damage policies on this FAQ. Bathroom Vanities, Vanity Tops, Bathroom Furniture Vanities, Mirrors, and Bathtubs - These items may be returned within 5 days of receipt. You will be responsible for a 25% restocking fee and the shipping cost to send back to the manufacturer. The item must be in good condition, and shipped back in the original packaging. To process a claim, email support@jk-cabinetry.com your confirmation number, reason for return, and specific SKU of the item you'd like to return. We'll then provide you with a Return Authorization number and shipping details. In order for you to receive credit, you must receive a Return Authorization number from us prior to shipping out the return. Once the returned item is received by the manufacturer, they will inspect it for damages. Please allow up to 7 days of receipt for the manufacturer to inspect the returned item(s) If everything is in tact, we will then issue the credit to your account minus the 25% restocking fee. Please also note original shipping costs will not be refunded. Sinks, Hardware, Faucets, Garbage disposals, Hand-dryers, and Range Hoods - These items may be returned within 14 days of receipt. You will be responsible for a 25% restocking fee and the shipping cost to send back to the manufacturer. The item must be in good condition, and shipped back in the original packaging. To process a claim, email support@jk-cabinetry.com your confirmation number, reason for return, and specific SKU of the item you'd like to return. We'll then provide you with a Return Authorization number and shipping details. In order for you to receive credit, you must receive a Return Authorization number from us prior to shipping out the return. Once the returned item is received by the manufacturer, they will inspect it for damages. Please allow up to 7 days of receipt for the manufacturer to inspect the returned item(s) If everything is in tact, we will then issue the credit to your account minus the 25% restocking fee. Please also note original shipping costs will not be refunded. |
| Q6: | What is your cancellation policy? |
| Ans: | All cancellations must be emailed within 24 hours of the purchase to Support@jk-cabinetry.com. Because of our tight delivery time frames, all orders canceled during this period will be subject to a 25% re-stocking fee on the order. Any order that has left the warehouse for shipment can not be canceled for any reason. |
| Q7: | What if my cabinets are shipped damaged or items are missing? |
| Ans: | Every effort is made to ensure that your items arrive undamaged. Unfortunately, on occasion there are conditions beyond our control that can cause damage during shipping. Customer will be given a bill of lading that you are responsible to check off to ensure that you have received all of your items prior to signing off on the delivery. If at the time of delivery, you have any missing item(s) you must indicate this on the freight company's bill of lading in order to process a claim. Missing item claims will not be honored if the specific missing item(s) was not indicated on the bill of lading at the time of the delivery. Also at the time of delivery if you notice any visible damage, document the damage on the freight company's bill of lading. If you suspect that there might be concealed damaged, please note that on the bill of lading as well. If any problems were indicated on the bill of lading, please contact us at Support@jk-cabinetry.com to inform of us of the problem. All claims must be made within 7 days of the delivery or they will not be honored. J&K Cabinetry is only responsible for providing replacement parts/items, we will not be able to reimburse any additional labor costs incurred by the customer to repair or replace damaged items. |
| Q8: | What if my cabinets are delivered and I discover concealed damage |
| Ans: | If you find any concealed damage please email us at support@jk-cabinetry.com within 7 days of delivery to inform us of the damage (before any installation / assembly). Please include in your email the date of delivery, the item(s) that were damaged, description of damaged items, and a digital photo of all damaged items. This is necessary in order for us to process a freight claim. All claims must be properly submitted within 7 days of delivery or they may not be honored by the manufacturer. We will provide replacement items as quickly as possible once all information is received. Please do not discard damaged/defective products, in most cases you will be required to return these items, however we will provide you with paid return postage. J&K Cabinetry is only responsible for providing replacement parts/items, we will not be able to reimburse any additional labor costs incurred by the customer to repair or replace damaged items. |
| Q9 | Do you offer bulk purchase discounts? |
| Ans: | Please contact our sales representatives for further discussion. |
| Q10: | Do the cabinets have a matching finished interior? |
| Ans: | Interior of glass cabinets does carry matching finish. Other cabinets carry the natural wood finishes. |
| Q11: | Do you offer custom cabinets or modifications? |
| Ans: | In many of our cabinet lines, we are able to make some custom modifications to existing stock cabinets. These modifications include increased cabinet depth, decreased cabinet depth, base oven cabinet conversions, and base microwave cabinet conversions, and single wall oven cabinet to double wall oven cabinet conversions. To find out more information about these custom modifications, please contact our customer service department. |
| Q12: | Do you offer kitchen design service? |
| Ans: | Yes - We offer kitchen design service. Our NKBA certified design staff will design a functional and aesthetically pleasing kitchen lay-out, and we will provide you with 3D renderings of your kitchen, and a total quote for your order via email. Kitchen Design revisions are not included in our design service. Please contact our sales representatives for further information. |
| Q13: | Can I order left hinge single door cabinets and left door location blind corner cabinets in the RTA cabinet collection? |
| Ans: | All of our RTA single door cabinets are standard right door hinge, and blind corner cabinets are right door location. However, upon assembly of single door wall cabinets you can reverse the frame to get a desired left door swing. Additionally the frame may be reversed during assembly of blind corner cabinets to get a desired left door location, blind on the right. For assembled orders, you may select whether you prefer a left or right door hinge location or door location for blind corner cabinets, and this process will be completed by the manufacturer for you. |
| Q14: | How should I measure kitchen for more accurate estimation? |
| Ans: |
>> Please visit our page "How to measure your kitchen" for more details. |
| Q15: | Do you reface cabinets? |
| Ans: | We DO NOT reface cabinets as the cost of doing this is very close to price of buying the whole cabinet. Therefore it is more suggested to re-model the kitchen with J&K than refacing it. |
| Q16: | How do I adjust my cabinet doors? |
| Ans: | Minor door alignment can be corrected by adjusting the hinges. Generally, when you open the cabinet door, you will find the side-to-side adjustment slot on the door part of the hinge and the up-and-down or left-and-right adjustment on the frame portion of the hinge. |
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© 2023 J&K Cabinetry Louisiana | Affordable Quality Kitchen & Bath Cabinetry Wholesales. COPYRIGHT © 2016 J&K CABINETRY LOUISIANA, LLC © 2016 J&K INTERNATIONAL GROUP, LLC - ALL RIGHTS RESERVED.
